SHIPPERS

Ascend’s transportation services enable you to safely and efficiently move your freight all over the country.

We are your one stop 3PL providing dependable service, timely communication, and steadfast commitment to customer service. To us, a truck service is more than just the truck itself. We treat our professional drivers like family with fair pay, flexible scheduling, reliable equipment, and responsiveness.

Our well-maintained fleet is under 2.5 years old, with advanced tracking and technology in place to ensure down-to-the-hour visibility throughout your precious cargo’s journey. There are many transportation companies to choose from, but few that go the extra mile for you as we do.

Breadth of transportation services offered

Day in and day out reliable service

• A regional focus contributes to our ability to retain well-trained drivers who deliver high service levels
• Customers are assigned a dedicated customer service agent who becomes familiar with their distinct needs. Those agents, along with a backup team, provide support 24/7/365
• We maintain a modern, reliable fleet of tractors, with an average age less than 2½ years old 
• We conduct a robust driver safety training program and employ the latest proven safety technology in our vehicles.
• The company is financially strong and backed by investors committed to service excellence and growth, which means it is a company you can count on

A timely example of how we operate

Our agile response to customer needs as a result of Covid-19 kept essential businesses and products moving.

1. Shifted 200 power units from non-essential verticals to essential customers (CPG, Food/Bev, Paper)
2. Increased trailer pools to support essential verticals to meet demand at their plants and regional DC’s 
3. Increased trailers pools at big box retailer’s DC to support rapid store replenishment
4. Expanded weekend capacity by hiring dedicated weekend drivers in GA, AL, MS and TN
5. Maintained on-time service performance levels of 98.5%

We leverage the Latest Technology

1. We have a track record of implementing fully vetted customer EDI connections in as little as one day
2. Our GPS-based fleet tracking system identifies the precise location of all our vehicles and trailers 
3. In addition to providing full tracking via our website, we support all major tracking partners including Project 44, MacroPoint, BluJay, and FourKites
4. Vehicle monitoring for preventive maintenance and uninterrupted service
5. In-cab safety features including collision avoidance, lane departure alerts, adaptive cruise control, speed limit recognition, and driver distraction detecting cameras with warning alerts
6. We use route and network optimization software to ensure delivery consistency while offering the best possible rates
7. Driver communications, document exchange, and POD transmission at time of delivery